Last updated: July 19, 2024

Overview

We strive to provide high-quality digital products and a satisfactory customer experience. However, we understand that there may be instances where a refund is necessary. This Refund Policy outlines the conditions under which refunds are granted for our digital products.

Eligibility for Refund

Technical Issues: If you experience technical issues that prevent you from accessing or using the product as intended, please contact our support team within 7 days of purchase. We will make every effort to resolve the issue. If the problem cannot be resolved, a full refund will be issued.

Misrepresentation: If the digital product is significantly misrepresented in its description or promotional materials, please notify us within 7 days of purchase. We will review the case and, if deemed appropriate, issue a full or partial refund.

Non-Eligibility for Refund

Change of Mind: Refunds are not provided for digital products if you simply change your mind after purchase.

Lack of Usage: Refunds are not granted based on the claim that the product was not used or was not suitable for your specific needs if it matches the product description.

Expired Refund Period: Requests for refunds made after 7 days from the date of purchase will not be considered.

Refund Process

Submit a Refund Request: To request a refund, please contact our support team at contact@smartariser.in with your order details and a detailed description of the issue.

Review of Request: Our team will review your request and respond within 3-5 business days. We may require additional information to process your request.

Resolution: If your refund request is approved, a credit will automatically be applied to your original method of payment within 7-10 business days.

Contact Information

For any questions or assistance regarding our refund policy, please contact us at:

Email: contact@smartariser.in

Phone: +91 - 963 234 7817

Address: Raj Arcade, #16, Samparka, 2nd Floor, old outer ring road, 1st Block, 2nd stage, Nagarbhavi, Bengaluru 560 091.

We appreciate your understanding and cooperation. Thank you for choosing our digital products.